Ola Vehicle Cleaning Guide

Ola vehicle cleaning guide

Commercial Passenger Vehicle (CPV) industry drivers are required to comply with cleaning laws to help keep workplaces, drivers, passengers and the public safe from COVID-19. Ola has partnered with Magic Hand Carwash to help you comply with your cleaning responsibilities.

What is available?

Free sanitisation kit and refills
You are entitled to a free a sanitisation kit* that includes the following items:

  • hand sanitiser
  • spray sanitiser
  • a trigger and spray bottle, and
  • a microfibre cleaning cloth

The kit may be picked up at any of the 13 Magic Hand Carwash locations across Melbourne and Geelong. Complimentary refills of the spray and hand sanitisers are also available to be picked up at the Magic Hand Carwash locations*.

The hand sanitiser and spray sanitiser provided as part of the sanitisation kit and refills supplied by Magic Carwash are approved products.  

Free weekly sanitisation service
You are also entitled to a free weekly sanitisation service for your vehicle at any Magic Hand Carwash locations. What’s more, on every third sanitisation service, you’ll be able to receive a free outside wash and vacuum too*!

Locations
Find your nearest Magic Hand Carwash location by visiting their website: https://www.magichcw.com.au/locations/

Who is entitled?
All drivers who are registered with Ola in Victoria and who are able to demonstrate that they are actively driving for Ola are eligible for the free sanitisation kit, refills and weekly sanitisation service.

What are your obligations?

CPV drivers must:

  • comply with the CPV mandatory cleaning schedule
  • use only approved disinfectant and cleaning products
  • keep a record of your cleaning activities
  • make an approved hand sanitiser available to your passengers

When to clean
Drivers must clean all surfaces passengers are likely to touch:

  • at the beginning of your shift, and
  • before every trip.

Drivers must also clean all surfaces a driver is likely to touch:

  • at the beginning of your shift, and
  • if more than one driver uses your vehicle – before a driver passes the vehicle to the next driver, or
  • if you are the only driver of your vehicle – at least once per day, and
  • if your vehicle is used for private purposes in between trips – before your next trip.

For more information, please visit Commercial Passenger Vehicle Victoria (CPVV)’s website  https://cpv.vic.gov.au/drivers/coronavirus-covid-19/coronavirus-covid-19-faqs2/vehicle-cleaning

Passenger high-touch surfaces include:
Windows, window controls and window handles External and internal door and boot handles
Seats and seat belt clips Visors
Heat and air conditioner controls Centre console

 

Driver high-touch surfaces include:
Windows, window controls and window handles External and internal door and boot handles
Seats and seat belt clips Visors
Heat and air conditioner controls Centre console
Navigation and radio controls Steering wheel (inc any buttons)
Glove box Gear stick
Handbrake Rear view mirror

 

How to clean

Drivers are required to take the following precautions when cleaning: 

  • use only approved disinfectants and approved hand sanitisers
  • use products according to instructions on the label, packaging or Safety Data Sheet (SDS) including:
    • use only products that minimise damage to surfaces in your vehicle
    • how to use and dispose of the product safely
    • hazards associated with the product’s use
    • correct personal protective equipment (PPE) to wear e.g. gloves, masks and eye protection
  • avoid eye and skin contact with any chemicals
  • do not mix cleaning products with other chemicals
  • decant chemicals appropriately and ensure bottles are labelled in accordance with regulations
  • all disposable PPE including gloves, wipes and masks should be discarded after each clean in accordance with the instructions on the label, packaging or SDS.

You must complete a proper hand hygiene routine following disposal by washing your hands thoroughly with soap and water or by using hand sanitiser.

CPVV has provided some useful resources on their website on cleaning including:

Recording your cleaning activities

CPV drivers must record this information whenever they clean the vehicle:

  • your vehicle registration number
  • confirmation that you have cleaned your vehicle before your first trip
  • the date and time of whenever you have cleaned your vehicle – in line with the advice in this document
  • the date and time of each trip you provide.

CPVV has created a cleaning record template to help you.You can also download the template from CPVV’s website: https://cpv.vic.gov.au/drivers/coronavirus-covid-19/coronavirus-covid-19-faqs2/vehicle-cleaning#other-resources